Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Varche]

No and it is many years old. Forty this year. Norbar from memory.

I'll take my chances, not had a wheel fall off yet.

[biggriffin]

So after being at wim for a few hours, then going for a test drive afterwards, then driving home,
You find the wheels a bit tight, and a tyre might be fitted backwards.

But instead of contacting WIM you think it's best to have a little paddy, and have a pop at them on here.

Is it just me or can anybody else see it.
 Re-torque the wheels, phone wim, talk to tony, problem solved.

[flyer 0712]

Exactly,,,,phone them..complain...that then gives them a chance to sort it out....job done...

[Diamond Black Geezer]

No and it is many years old. Forty this year. Norbar from memory.

I'll take my chances, not had a wheel fall off yet.

If it's a 40 year old Norbar it might well be upto a whole 1% out, by now! Very good quality, I'd be happy trusting mine in 40 years. 

[Gaffers]

So after being at wim for a few hours, then going for a test drive afterwards, then driving home,
You find the wheels a bit tight, and a tyre might be fitted backwards.

But instead of contacting WIM you think it's best to have a little paddy, and have a pop at them on here.

Is it just me or can anybody else see it.
 Re-torque the wheels, phone wim, talk to tony, problem solved.

Sort it out?  By making another 500 mile trip?

I would be equally upset tbh, as I was when my steering wheel wasn't straight after my one any only experience with them.  I didn't have time to go back so got someone else local to do it for which I was out of pocket.  Personally I use a local place I have recently found, they will do it to your specifications so no need to go miles to take a change on whether it is Tony (probably THE only guy to have your work done at WIM) or somebody else who is not as good.

[Sir Tigger KC]

The whole WIM thing has always had me baffled to be honest. 

I get that they have a good reputation, many members here swear by them and if I lived local to them I probably would go there too based on that, but travel hundreds of miles? Not a chance! 

[STEMO]

In the good old days, when men were men, we would drive around in cars that had been well bent and put back on the road. You quite often saw cars where the direction of the back wheels bore no relation to where the front of the car was. 'Crabbing' we called it, and it certainly honed your driving skills. 

[Nick W]

The whole WIM thing has always had me baffled to be honest. 

I get that they have a good reputation, many members here swear by them and if I lived local to them I probably would go there too based on that, but travel hundreds of miles? Not a chance! 

You can't say that here! Before you know it you will be denying GM oil and using pattern parts.

This will require a lifetime ban and we'll have to call in a priest, rabbi, Tom Cruise and Bill Gates to scourge the site of your presence.

You are right though.

[Bigron]

Drive long distances for exceptional service and integrity?
Now surely that describes Serek, the legend!   

Ron.

[YZ250]

Surely one company is not the 'be all, end all' of steering geometry so I for one would not have travelled that distance but, the OP has put his trust in this company through previous experience and reputation and feels it has let him down, so is free to air his views.

........and a tyre might be fitted backwards.

That's unacceptable so OP justified in being hacked off.

But instead of contacting WIM you think it's best to have a little paddy, and have a pop at them on here.

OP has got it out in the open, not hidden behind a phone call. They are a business, we are the customer, if we are not happy then we go elsewhere. It matters not to us but it matters a great deal to them as reputation is everything in business.

.....Re-torque the wheels...

OP should be re-torquing the wheels to make sure they have not come loose after settling in, not undoing them mega Nm and them torquing them properly.

..... talk to tony, problem solved.

OP is two tanks of fuel out of pocket already by putting his trust in them so not sure he will be keen to return for the cost of another two tanks of fuel. What should the OP be aiming for, best of three, best of five, or getting it right the first time around. 

[GastronomicKleptomaniac]

So after being at wim for a few hours, then going for a test drive afterwards, then driving home,
You find the wheels a bit tight, and a tyre might be fitted backwards.

But instead of contacting WIM you think it's best to have a little paddy, and have a pop at them on here.

Is it just me or can anybody else see it.
 Re-torque the wheels, phone wim, talk to tony, problem solved.

Point missed entirely. There is no paddy, its a factual statement of whats happened and why it has tainted my opinion of the company, especially as a returning customer.
 All of thr above is getting done, Id rather take independent advice as to whether the tyres are wrongly fitted, before making a prat of myself.

My point with the wheels is that I asked specifically for something to be done (that my local tyre place do, quite rightly, as a matter of course)... and it wasn't.
 The car doesnt do many miles, and MrsGK and I both drive and look after them - as I say she would have been up merde creek avec pas de la paddle, if she had had reason to change a wheel.

I will be sorting the issue out myself, locally, and swallow that cost - and I'm not after "compo innit", Ive posted this as an advisory to other members to be careful,  and dont take things on trust.

I'll get in touch with Tony and see how he responds - as I say I was hugely impressed last time he worked on the same car.

[05omegav6]

As said previously, tyres are marked inside and outside...

How find yours?

Geo settings are one thing... fitting tyres backwards can cause a real shitstorm if you prang the car as a direct result.

[GastronomicKleptomaniac]

As said previously, tyres are marked inside and outside...

How find yours?

Geo settings are one thing... fitting tyres backwards can cause a real shitstorm if you prang the car as a direct result.

Havent had a look yet, was at work first thing. Will be checking tonight. And agreed - thats why I want to get it sorted, now I know.

[dbug]

I'd be upset too after travelling 500 miles round trip.

Nice to see others are looking for more local outlets to them, for their geo - after all its not rocket science, and the opimum settings are readily available both on this and other forums.  I got a lot of stick a while back for "daring" to go to a company thats not part of the WIM "empire", who were considerably cheaper than WIM, and daring to get them to use readily available and well published settings.

[TheBoy]

Be interesting to see if the tyre was incorrectly fitted. I would be checking that as a matter of urgency, for safety reasons.

Obviously, a return trip is not viable, but contact them and see what they say - all companies make mistakes, its how they rectify them that shows the good from the bad, IMHO.


I use WIM, and I recommend them openly. Thus, if they are not performing to my expectations, I feel partly responsible.


I had no end of problems with my Omega several years back, and no matter how many places looked at it, the results were always front tyres scrubbed in 6k miles, and imprecise handling.  I discussed, at length, with Tony one night - he called me after I posted on a forum somewhere (not this one) - what my problems were, and he suggested why I was suffering those, and what I would expect afterwards.  So, having inspired confidence,  I booked it in and took the trip to (then) Watford.  All that he had said on the phone a few days previous he could show me on the machine.  The result was a transformation.

Since, any handling complaints, I've been in contact, and he has suggested solutions.

I have used other places since, but invariably end up back there, as none of the others seem to be able to sort it - they can all set it to a set of figures I give them (well, some of them, anyway ), but don't really listen to what I'm saying from a handling viewpoint.

I personally think the franchising experiment was a bad move, as franchisee's rarely have the same dedication.  I do wonder if the same is happening in Chesham as Tony rarely gets involved in spanner twiddling for reasons I won't go in to.


As for GY Eagle F1 Assym 2's, yuk, even Mrs TB moaned about them